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Fix library / outlook-junk-folder

MEDIUMOften searched as: "how to avoid outlook junk folder"

Outlook keeps putting my emails in Junk

WHAT YOU'RE SEEING

Emails land in inbox at Gmail but get filed in Outlook's Junk folder.

WHY IT'S HAPPENING

Microsoft's anti-spam (especially in Microsoft 365 / Office 365) is more aggressive than Gmail. Sensitive to: sender IP reputation (uses Sender Score), authentication strictness, content patterns, and recipient interaction history.

How to fix it

  1. 1

    Sign up for Microsoft SNDS (Smart Network Data Services) to see your IP reputation from Microsoft's view.

  2. 2

    Sign up for Microsoft JMRP (Junk Mail Reporting Program) to get notified of spam complaints.

  3. 3

    Ensure your DMARC is properly aligned (Microsoft is strict).

  4. 4

    Reduce sending volume and ramp up gradually.

  5. 5

    Ask Outlook users to add you to safe senders.

Where do I add these records? (by DNS host)

Records go in the DNS panel of whoever hosts your domain, not inside Gmail or Outlook. Find your host below.

Cloudflare

  1. 1.Log in and pick your domain.
  2. 2.Open the DNS tab, then Records.
  3. 3.Click Add record, choose the type (TXT/CNAME), paste the Name and Value, Save.
  4. 4.Tip: Conductor can apply Cloudflare records for you. Connect a token on your domain page instead of doing this by hand.

GoDaddy

  1. 1.Go to My Products, find your domain, click DNS.
  2. 2.Under Records, click Add.
  3. 3.Pick the type, enter the Name (Host) and Value, Save. Use "@" for the root domain.

Crazy Domains

  1. 1.Log in, go to My Account, then Manage next to your domain.
  2. 2.Open DNS / Manage DNS.
  3. 3.Add a record, choose the type, enter the Hostname and Value, Save.

VentraIP

  1. 1.Log in to VIPControl, open Domain Names, click your domain.
  2. 2.Choose Manage DNS / DNS Zone.
  3. 3.Add a record with the type, name and content shown above, Save.

Squarespace / Google Domains

  1. 1.Open Settings, then Domains, and pick your domain.
  2. 2.Choose DNS Settings, scroll to Custom Records.
  3. 3.Add the record type, host and data, Save.

Namecheap

  1. 1.Go to Domain List, click Manage next to your domain.
  2. 2.Open the Advanced DNS tab.
  3. 3.Click Add New Record, set the type, host and value, and save with the green tick.

Not listed? The steps are the same everywhere: find DNS or Manage DNS, add a record, pick the type, paste the name and value shown above.

Not sure if this is your problem?

Paste an email →Check your domain

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