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Fix library / blacklist-removal-guide

CRITICALOften searched as: "how to remove ip from email blacklist"

Removed from email blacklists: complete checklist for 15+ RBLs

WHAT YOU'RE SEEING

Your sending IP is listed on one or more DNSBLs (blocklists).

WHY IT'S HAPPENING

Each RBL has its own listing criteria — spam complaints, spam-trap hits, malware sending, abusive network behavior. The cause depends on the list.

How to fix it

  1. 1

    Identify which lists you're on (use a multi-RBL checker).

  2. 2

    For each list, find their delisting page (we link them below).

  3. 3

    Investigate root cause BEFORE requesting delisting — re-listing within 30 days is much harder.

  4. 4

    Submit removal requests. Most respond within 24-72 hours.

  5. 5

    Slow down your sending while delistings process — burst sending makes it worse.

Where do I add these records? (by DNS host)

Records go in the DNS panel of whoever hosts your domain, not inside Gmail or Outlook. Find your host below.

Cloudflare

  1. 1.Log in and pick your domain.
  2. 2.Open the DNS tab, then Records.
  3. 3.Click Add record, choose the type (TXT/CNAME), paste the Name and Value, Save.
  4. 4.Tip: Conductor can apply Cloudflare records for you. Connect a token on your domain page instead of doing this by hand.

GoDaddy

  1. 1.Go to My Products, find your domain, click DNS.
  2. 2.Under Records, click Add.
  3. 3.Pick the type, enter the Name (Host) and Value, Save. Use "@" for the root domain.

Crazy Domains

  1. 1.Log in, go to My Account, then Manage next to your domain.
  2. 2.Open DNS / Manage DNS.
  3. 3.Add a record, choose the type, enter the Hostname and Value, Save.

VentraIP

  1. 1.Log in to VIPControl, open Domain Names, click your domain.
  2. 2.Choose Manage DNS / DNS Zone.
  3. 3.Add a record with the type, name and content shown above, Save.

Squarespace / Google Domains

  1. 1.Open Settings, then Domains, and pick your domain.
  2. 2.Choose DNS Settings, scroll to Custom Records.
  3. 3.Add the record type, host and data, Save.

Namecheap

  1. 1.Go to Domain List, click Manage next to your domain.
  2. 2.Open the Advanced DNS tab.
  3. 3.Click Add New Record, set the type, host and value, and save with the green tick.

Not listed? The steps are the same everywhere: find DNS or Manage DNS, add a record, pick the type, paste the name and value shown above.

Not sure if this is your problem?

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